Privacy Policy

Last updated: October 23, 2025

1. Introduction

This Privacy Policy explains how Nexim Care (“we”, “us”, “our”) collects, uses, discloses and protects your personal information when you use our website (“Site”), contact us, apply for work, or engage our services. We are committed to protecting your privacy and complying with applicable privacy law in Canada (including the Personal Information and Protection and Electronic Documents Act (PIPEDA) where applicable).

2. Information We Collect

We may collect the following types of personal information when you use the Site, apply for employment, or access our services:

Identification details (e.g., name, date of birth)

Contact information (e.g., address, phone number, email)

Employment history, credentials, certifications (for candidates/staff)

Health-related information (where required for placement)

Billing and payment information (for clients)

Usage information of the Site (e.g., IP address, browser type, pages visited)

Communications with us (emails, messages, phone calls)

3. How We Use Your Information

We use your personal information to:

Provide, administer and manage our healthcare staffing services and support you as a client or candidate

Communicate with you (e.g., respond to inquiries, send updates)

Process payments and invoices (for clients)

Comply with legal and regulatory obligations (e.g., background checks, licensing)

Improve and personalize our services and the user experience of our Site

Maintain records and analytics to operate our business

4. Disclosure of Information

We may disclose personal information to:

Our clients (facilities, homes) and service providers as needed for placement or support purposes

Third-party service providers (e.g., IT, payment processors, analytics) under confidentiality obligations

Government or regulatory authorities where required by law

Successors in interest (e.g., in connection with a merger or sale of assets)

We do not sell your personal information to third parties.

5. Security & Retention

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse or alteration.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes or enforce our agreements.

6. Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze traffic and customize content. You can manage cookie settings via your browser.
For example: we collect website usage and analytics data to understand how visitors use our Site.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access and obtain a copy of your personal information held by us

Request correction of inaccurate or incomplete information

Request deletion of your personal information (subject to legal or contractual constraints)

Withdraw your consent at any time (where applicable)

Lodge a complaint with a relevant privacy regulator

To exercise these rights, please contact us at the details below.

8. Children’s Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from persons under 18. If you believe we have collected information from a child under 18, please contact us to request removal.

9. Third-Party Links & Services

Our Site may include links to third-party websites or services which are not operated or controlled by us. We are not responsible for their privacy practices. We encourage you to review the privacy policies of those providers.

10. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated version on our Site with a new “Last updated” date. Your continued use of the Site after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Nexim Care
Tel: (416) 533-3600
Email: [email protected]
Address: 617 Vaughan Road, Toronto, ON (and other branch locations as applicable) neximcare.ca